How can we help?

Find your device, answer a few quick questions about its condition and options, and get an instant quote. Accept the offer and we email you a free prepaid shipping label. Ship your device, and once we inspect it you are paid in 1-2 business days.

We buy phones, tablets, MacBooks, desktops, smartwatches, game consoles, audio gear, and VR headsets, working or broken. Many models that do not power on still get a Broken price in the quote. If you do not see your exact model, reach out and our team can still take a look.

No. You can get a quote and check out as a guest in minutes. Creating a free account just lets you track your orders and save your details for next time.

Not yet. For now we only buy devices shipped from within the U.S.

There is no limit. If you are selling 10 or more devices, contact us first so we can approve the bulk order before you create your offers.

Remove your SIM card and any microSD card before you ship. SIM and memory cards that arrive with a device are not returned.

Only the accessories you select at checkout. One exception: devices listed as Brand New must arrive sealed with all original accessories, since we pay a premium for them.

A full 21 days from your quote. Check out within the 21 days and ship within 21 days of checking out, and the number you saw is the number you get. Once the carrier has your package, your price holds even if delivery is slow.

We look at the model, its storage and options, and its condition, along with current market demand. Newer devices in great shape are worth more, but we still make a fair offer on well-used gear.

We send a revised offer with a clear, photo-backed explanation. You can accept it, ask us to re-evaluate, or decline and we ship your device back free (most devices; not ones that arrive locked, financed or blacklisted). You stay in control the whole way.

An unlocked phone is not tied to a single carrier, and unlocked phones are worth more. Most carriers will unlock a paid-off phone on request.

Always. We email you a prepaid, tracked label, plus a QR code if you would rather not print. Pack your device in any sturdy box and drop it off.

Every order includes free $100 transit coverage. You can add Shipping Protection for full coverage (1% of your items' value, rounded up to the dollar) of your offer value at checkout for 1% of your item's value, deducted from your payout. Please pack your device securely.

Your label is fully trackable, and we email you as soon as your device arrives. You can also follow your order anytime from the Track my devices page.

No problem. Use the QR code we send and a clerk can print the label for you at drop-off, or contact us and we will help.

Yes, for most devices. If you decline a revised offer, we ship your device back at no cost, with no obligation. Devices that arrive locked, financed or blacklisted are the exception.

Choose PayPal, Zelle, Venmo or Cash App at checkout. Once your device clears inspection, your payout is sent within 1-2 business days. No checks and no gift cards.

Payouts go out within 1-2 business days after inspection. If you do not see it, check the email and account tied to your payout method, then reach out and we will trace it.

For security you cannot edit a submitted offer yourself. Contact us from the email on your order and we will update it for you.

Back up your data, sign out of your accounts, turn off Find My or Factory Reset Protection, and erase the device before you ship it. Your data is your responsibility, so leave nothing on the device.

Yes. Back up first, sign out of your accounts, turn off Find My or Factory Reset Protection, then erase the device. A reset also clears activation locks, which we need removed to complete the trade-in.

We cannot accept devices that are blacklisted or locked with iCloud, Find My, Google FRP, or MDM. Remove any account locks before you ship.

Techtree is US-based, with real people ready to help. We are an A+ BBB Accredited Business with thousands of 5-star reviews, built on fair prices, secure handling, and fast payment.